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41jas
28-02-2011, 1:06am
When we were at our last AP meetup my camera showed this error 01 all the time and I had a lot of trouble with my camera all day.

This error suggested the pins needed cleaning between the lens and the camera body.

It only seemed to be with the 24-105mm on my body.....Canon 40D

I tried the lens on Andrews body and it seemed fine.

I tried other lenses on my body and it seemed fine.

As soon as I popped the 105 on my body it would shoot off a few and stop with the error again.

We cleaned the terminal pins over and over.

We took "all" the batteries out along with the memory card.

Does this mean my wonderful lens is #@%$&...???

When it works, sometimes you can see the lens flicker inside the viewfinder and sometimes seem to slow a tad.

Please tell me this is fixable!

Analog6
28-02-2011, 5:59am
Did you clean the lens contacts on the camera too? If it worked on Andrew's camera it seems strange that it plays up on yours and would indicate a camera problem over a lens problem (I think).

41jas
28-02-2011, 8:05am
Yes I've cleaned everything.

Do I need to take this to Dr. Canon?

Is it fixable?

Analog6
28-02-2011, 8:09am
Is there still a Canon service centre in Brisbane where they could assess it and give you an estimate? That would be the first step.

agb
28-02-2011, 9:56am
Didn't you say that you tried the lens on Andrew's body and it seemed fine? So perhaps it is not the lens.

William
28-02-2011, 11:49am
Jules , Every thing is fixable , From what I hear, Canon moved out of Brissy and appointed "Andersons" as there official repairer , Think there on the Southside near you - Willy , PS: I'd take both Camera and lens in for a check, Hope it's not the lens as I have one as well , I have heard of a problem with the Contacts on a Wiring ribbon in the lens Something to do when you zoom and the solder contacts can come loose

judybee
28-02-2011, 11:52am
Hi,
I've got a Nikon D90 Camera and when I first used my 18-200mm lens I got a similar message. I googled this error message and there was a tip to clean the pins (which you have done) and then it said to attach and remove the lens 10 times. I did this and have not have the error message since. Maybe google it for Canon and you might get a similar suggestion.
Judy

agb
28-02-2011, 12:17pm
When we were at our last AP meetup my camera showed this error 01 all the time and I had a lot of trouble with my camera all day.

This error suggested the pins needed cleaning between the lens and the camera body.

It only seemed to be with the 24-105mm on my body.....Canon 40D

I tried the lens on Andrews body and it seemed fine.

I tried other lenses on my body and it seemed fine.

As soon as I popped the 105 on my body it would shoot off a few and stop with the error again.

We cleaned the terminal pins over and over.

We took "all" the batteries out along with the memory card.

Does this mean my wonderful lens is #@%$&...???

When it works, sometimes you can see the lens flicker inside the viewfinder and sometimes seem to slow a tad.

Please tell me this is fixable!

Having nothing better to do at the moment I have just done a search on this for you and this is what I found.
http://www.flickr.com/groups/canon24-105/
http://www.flickr.com/groups/canon24-105/discuss/72157624859596530/
http://www.flickr.com/groups/canon24-105/discuss/72157625867719036/

Further reading suggests that it is either the IS or the diaphragm

dbax
28-02-2011, 4:08pm
Hey JA I had a similar problem with my 40D last year, which showed errpr 01 with my nifty fifty, it eventually started to do the same thing with my 17-85mm. When I checked I realised, after doing all the things I could find onthe net, that I had extended warranty on the 40D and 15-85 so I sent it away and they said there was a problem and fixed it. Oddly my nifty fifty no longer works.(I must get someone else to try it). I emailed Andersons early on in my investigations, and am still waiting for a reply :confused013, so it might be an idea to take it in if you can, their web site says they do over counter assessments if my memory is correct. Good luck

agb
28-02-2011, 4:58pm
Some more about this lens, and problems with the diaphragm.
http://www.flickr.com/groups/canon24-105/discuss/72157623564798117/?search=error+01
http://photography-on-the.net/forum/showthread.php?t=737327&highlight=error+01

Clubmanmc
28-02-2011, 5:38pm
good luck Jules...

M

hus
01-03-2011, 3:59pm
Another suggestion is to check the firmware on your camera and see you got the latest version, I think the 50D's had error coming up and was fixed by updating their firmware.
Just a suggestion :)

41jas
01-03-2011, 4:31pm
Hi,
I've got a Nikon D90 Camera and when I first used my 18-200mm lens I got a similar message. I googled this error message and there was a tip to clean the pins (which you have done) and then it said to attach and remove the lens 10 times. I did this and have not have the error message since. Maybe google it for Canon and you might get a similar suggestion.
Judy

Done that to darling. Thanks.

41jas
01-03-2011, 4:42pm
agb....what great research. I've had a quick read and it's more common in the 24-105mm by the looks of it after a 2 years old.
Looks like a visit to the repair guys and yeah I might see if I can find Andersons.

Clubmanmc
01-03-2011, 5:25pm
they are in capalaba... pack your lunch!!

(just kidding its not that far)

M

41jas
01-03-2011, 5:41pm
they are in capalaba... pack your lunch!!

(just kidding its not that far)

M

I thought that's where they are. I'm 20 mins from there. I might see if I'm feeling ok to take a run over there tomorrow. I've been so sick today. :(

mikew09
01-03-2011, 6:13pm
Hi Jules, bad news but I know a fella that had the same issue - a design fault with thelens apparently - ribbon wears away on the barrel and eventually fails. When I bought my 50D it came with an extra feature - dust on the sensor from day one. I purchased at Teds in the city so went back in just after XMAS and they told me that they do Canon service work at the shop, 3 days a week I think the sales girl said - not 100% sure if you had to purchase from Teds but I seem to remember she did say Canon warranty and repair by a certified tech that comes into the shop a few days each week. I was also told I get one free / warranty sensor clean in the first 12 months of purchase. Maybe worth giving them a call.

Hope this helps - be interested to hear the out come too.