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View Full Version : Peak Design has a recall on their anchors V1 and V3 (not V2 & V4)



nardes
16-06-2018, 8:15pm
From the PD Recall webpage:

"We began making V3 Anchors in August 2017, which featured a thinner cord that could fit directly in smaller camera eyelets. In Spring 2018 we got a few reports (7 total) of V3 Anchors prematurely wearing out and failing. To put things in perspective, we've sold over 1 million V3 Anchors, so the observed failure rate is 7 in 1,000,000 (or 1 in every 17,000 users). Though small, this failure rate is unacceptable for us and hence we're updating our Anchors to prevent this issue from happening to anybody else."

Support page:
https://support.peakdesign.com/hc/en-us/articles/360000833866

Survey Page:
https://peakdesign.typeform.com/to/u9JrZC

I just took the survey and it looks like I have found at least 10 V1 and 2 V3 Anchors in my kit, although none of them looks as if they would fail and I do check them regularly.:)

Cheers

Dennis

Dark Mist
19-02-2019, 1:36am
Peak Design sent me replacement anchors quickly and without fuss.

It wasn't fun replacing all my anchors but it's much better than getting a camera repaired.

agb
19-02-2019, 11:30am
Yes they sent them to me too very promptly, I have two straps and they sent replacements for both.

torro
19-02-2019, 1:14pm
Thanks for the info. Have filled in survey. How long did it take to receive replacements?

nardes
19-02-2019, 6:55pm
Thanks for the info. Have filled in survey. How long did it take to receive replacements?

I was an early adopter and I missed out on Batch #1, so it took maybe 6-8 weeks for mine to arrive.

I think they are on top of it now, so hopefully they are in stock and it should just be down to order processing, depatch and transit time.:confused013

Cheers

Dennis