Creative Cloud Issues

[Sargee225]

I've been having issues with my Creative Cloud. Every time it logs in it does not recognise my account being paid and only says i can do a trial for limited time.


also is there a way to sync lightroom catalogue between 2 computers? Ive seen the option to sync between mobile and pc so thought it might be a thing.

Thanks in advance

[ameerat42]

Whew! Have you at least got evidence that it has been paid up?

[Sargee225]

yeah have the expiry date of my subscription which is viewable when you log in through the web browser but when you log into CC it doesn't recognise that it is paid.
have contacted adobe before and they fixed it through remote desktop access but it is still happening every now and then

[Physioz]

also is there a way to sync lightroom catalogue between 2 computers? Ive seen the option to sync between mobile and pc so thought it might be a thing.

Thanks in advance

There may be? But, why don't you use an external HD for your catalogue & photos? That way you can plug it in wherever you like..

[ameerat42]

There may be? But, why don't you use an external HD for your catalogue & photos? That way you can plug it in wherever you like..

...and make sure you back THAT up!!

[Sargee225]

I have an external hd but was looking for a secondary way incase I don't have the hd with me

[ameerat42]

Well? Have you paid up?:confused013

[Sargee225]

Well? Have you paid up?:confused013

paid up until October