View Full Version : Lightroom CC Error
DacrimL
06-08-2015, 9:47pm
Ok since upgrading to Win 10 the problem is it won't load.
Have uninstalled and reinstalled but the same thing, the following is an image of the message I keep getting.
Any ideas on how to either get LR to open or how to fix this problem.
119004
All the backups from LR are there but it just doesn't seem to recognise them.
Many thanks for any assistance
I'm running the Latest LR CC 2015 no issues.
What version are you running?
DacrimL
06-08-2015, 9:54pm
The same Kym
Lightroom CC 2015
Contact Adobe Support and find out how to repair a corrupt catalogue
fillum
07-08-2015, 11:38am
All the backups from LR are there but it just doesn't seem to recognise them.I'm not sure what you mean by "recognise" here DacrimL. Are you expecting LR to access backup catalogs automatically, or have you tried to load them manually?
If you haven't already tried I'd do this...
1. make a copy of your current 'production' catalog (or rename it)
2. copy your most recent backup catalog into your 'production' directory. Note that backup catalogs now appear to be 'zipped' since the latest release of LR so you may need to unzip it
3. open LR and see if it loads
If you get the same error it would indicate that the problem is likely not the catalog.
Cheers.
DacrimL
07-08-2015, 9:13pm
Ok have contacted Adobe in regards to my issue, so am waiting for an answer.
I did try their trouble shooting guide to no avail. :confused013
DacrimL
08-08-2015, 2:30pm
Issue fixed, thanks to Adobe.
However the issue is created by M$ and the update, as it changes many file and folder attributes. The following should remedy the problem (it has for me)
Open the Program Files/Adobe/Adobe Lightroom folder.
Right-click on the Lightroom.exe file then Choose Run asadministrator
Also
Go to Pictures/Lightroom folder
Right-click on Lighroom Folder
Choose Properties > Security > Edit.Select your usernamein "Group or user names". and
Choose Full Control under Permissions.
Select Ok
arthurking83
08-08-2015, 3:21pm
I edited your reply with the solution, and changed the text colour to make it more legible with the dark theme.
So it seems that it was s simple security issue.
good to know the solution.
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